Terms of Service
In plain language
- You're buying access to an online self-defense course for kids.
- The course is educational. It is not a substitute for in-person training and outcomes are not guaranteed.
- Adults purchase. Adults supervise practice. Children participate under parental supervision.
- 30-day full refund. Email us, no questions asked.
- You get personal access. You can't share your account or resell the content.
These Terms of Service ("Terms") govern your access to and use of the Clear Self-Defense website, the Stand Strong online course, and any related services (together, the "Service") operated by Clear Self-Defense ("we," "us," "our"). By accessing the Service, joining the waitlist, or purchasing a course, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to purchase the course or enter into these Terms. The course content is designed for children aged 5 to 13, but children must always practice under the direct supervision of a parent or legal guardian who has read and accepted these Terms.
By purchasing or using the Service, you confirm that you have the legal authority to enter into these Terms — for yourself, and on behalf of any minor you supervise during use.
2. The course and access
"Stand Strong" is an online self-defense course consisting of pre-recorded video lessons, written guides, and supplementary materials, delivered through our online platform. Once you purchase the course:
- You receive a personal, non-transferable license to access the course content for personal and family use.
- Access is provided for the lifetime of the product. "Lifetime" means as long as we continue to offer the course; if we discontinue it, we will give you at least 60 days' notice and a way to download the materials you purchased.
- Content updates released after your purchase are included at no additional cost.
3. Pricing, payment, and taxes
All prices are listed in U.S. dollars unless otherwise noted. Applicable taxes (sales tax, VAT, GST) are added at checkout based on your billing location and shown before you confirm payment.
Payment is processed by a third-party payment processor. We do not store your full payment card information. By providing payment information, you authorize us (through our payment processor) to charge the amount displayed at checkout.
4. Refund policy — 30 days, no questions
If the course is not right for your family, email us within 30 days of your purchase at hello@clearselfdefense.com with the email address you used to buy. We will refund the full purchase price within 5–10 business days. You do not need to provide a reason.
The 30-day refund window starts on the date of purchase, regardless of how much course content you have or have not watched. After 30 days, refunds are at our discretion.
Refunds are issued back to the original payment method. Once refunded, your access to the course content is revoked.
5. Intellectual property
All course content — including videos, written guides, illustrations, branding, and the methodology taught — is the property of Clear Self-Defense or its licensors. Your purchase grants you a personal license to access and use the content, not ownership of it.
You may:
- Watch the lessons with the children you supervise
- Download the parent coaching materials for personal household use
- Take screenshots or notes for your own learning
You may not:
- Share your account login or course access with anyone outside your immediate household
- Re-record, re-upload, repost, or redistribute the course content in any form
- Use the course content to teach paid classes or commercial training without a separate written license
- Remove or alter any copyright, trademark, or attribution notices
6. Important safety disclaimer
The course is educational and informational. It is not a substitute for in-person training, professional medical advice, legal advice, or qualified self-defense instruction. We make no warranty that practicing the techniques will prevent or successfully respond to any specific real-world situation.
Self-defense training carries inherent physical risk. By using the course, you acknowledge and accept that:
- Children may experience minor bumps, scrapes, or strains while practicing physical techniques
- You, as the supervising parent or guardian, are responsible for assessing whether each lesson is appropriate for the child you supervise
- You will stop any drill or technique if it causes pain or appears unsafe
- You will consult a doctor before beginning physical training if you or the child has any medical condition that could be affected
- Outcomes in real-world situations cannot be guaranteed and depend on factors outside the course's control
You assume all risk associated with practicing or applying the techniques taught in the course. To the fullest extent permitted by law, we are not liable for injuries, damages, or losses arising from use of the course or attempts to apply its content in any setting.
7. Children's use
Although the course content is designed for children, the purchase, account, and supervision are the responsibility of the adult parent or guardian. We do not knowingly collect personal information from children under 13. Children should never enter their information directly into the Service. The supervising adult is responsible for the child's safe and appropriate use of the materials.
8. Acceptable use
When using the Service, you agree not to:
- Attempt to access the Service through any automated means or scraping tools
- Reverse-engineer, decompile, or otherwise attempt to extract source code or video files
- Interfere with the security or integrity of the Service
- Use the Service to harass, threaten, or harm any person
- Misrepresent your identity or impersonate another person
- Use the Service in violation of any applicable law or regulation
9. Disclaimer of warranties
The Service is provided "as is" and "as available." Beyond the safety disclaimer in Section 6 and the refund right in Section 4, we make no warranties — express, implied, statutory, or otherwise — including any warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
10. Limitation of liability
To the fullest extent permitted by applicable law, our total cumulative liability for any claim arising from your use of the Service is limited to the amount you paid us for the course in the 12 months before the claim arose.
We are not liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, data, or opportunity, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow these limitations. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
11. Termination
You may stop using the Service at any time. If you would like your account and personal data deleted, contact us at hello@clearselfdefense.com.
We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or if we reasonably believe your use of the Service exposes us or others to harm or legal risk. If we terminate your access for a reason other than your breach of these Terms, we will refund the unused portion of any course purchase.
12. Changes to these Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated by email to the address associated with your account or by a notice on this page at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance.
13. Governing law and dispute resolution
These Terms are governed by the laws of the Province of Quebec, Canada, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service will first be addressed by good-faith negotiation between the parties.
If a dispute is not resolved through negotiation within 30 days, the parties agree to submit it to binding arbitration administered in Montreal, Quebec, in English, by a single arbitrator under standard commercial rules. Each party bears its own costs unless the arbitrator decides otherwise.
Nothing in this Section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.
14. Severability
If any provision of these Terms is held unenforceable, the remaining provisions will continue in full effect. The unenforceable provision will be replaced with one that most closely reflects the original intent.
15. Entire agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clear Self-Defense regarding the Service, and supersede any prior agreements on the same subject.
16. Contact
Questions about these Terms, requests for refunds, or any other matter:
- Email: hello@clearselfdefense.com
- Website: clearselfdefense.com
Note for the operator: Two items in this document may need to be updated before launch — (a) the legal entity name in Section 0 / contact ("Clear Self-Defense" is the operating brand; replace with the formal entity name once incorporated), and (b) the governing law in Section 13 (currently Quebec, Canada — change if you incorporate in a different jurisdiction). For any payment-taking phase, have a lawyer review this document for your specific jurisdiction.